Stakeholder engagement

Stakeholder engagement is an integral part of our approach to business. It strengthens relationships, builds trust, and helps us make decisions that are in the best interests of our business and the region. We want to hear what is important to our stakeholders, let them know what we are doing, and consider their opinions and concerns in our plans.

At the operations level at the Ekati mine, we identify our key stakeholders as our Impact Benefit Agreement (IBA) partners, potentially impacted communities, the Government of the Northwest Territories, employees, and northern communities and businesses.

At the corporate level, our primary stakeholders are existing and potential shareholders, and business chambers/associations, while our primary marketing stakeholders are customers, retail partners and end consumers.

Listed below are the groups with which we work closely, and that are most involved with, and affected by our operations:

Stakeholder group Typical approaches Key topics
Government of the Northwest Territories (GNWT)
  • Meetings
  • Mining Industry Advisory Board
  • Socio-Economic Agreement (SEA) reports
  • Environmental Agreements
  • Socio-Economic Agreements
  • Permitting
Impact Benefit Agreement Partners – the Tłı̨chǫ Government, Akaitcho Treaty 8, North Slave Métis Alliance, and the Hamlet of Kugluktuk/Kitikmeot Inuit Association
  • Formal annual meetings
  • Frequent informal meetings throughout the year
  • Collaboration on Traditional Knowledge and environmental monitoring programs
  • IBA commitments related to job creation, business opportunities, community development, capacity building, and environmental stewardship
Other potentially impacted communities
  • Annual meetings
  • Frequent informal meetings
  • Collaboration on Traditional Knowledge and environmental monitoring programs
  • Commitments related to job creation, business opportunities, community development, capacity building, and environmental stewardship
Co-management boards – Mackenzie Valley Environmental Impact Review Board and the Wek’èezhìi Land and Water Board
  • Regulatory processes, including written filings and technical and public hearings
  • Meetings
  • Workshops
  • Permitting
  • New projects
  • Reclamation plans
  • Wildlife and environment
Independent Environmental Monitoring Agency (IEMA)
  • Quarterly meetings
  • Annual General Meetings (AGM)
  • Site visits
  • Environmental Agreements
  • Water, wildlife, and the land-based way of life essential to the well-being of Aboriginal people
Employees
  • Quarterly town hall meetings
  • Employee newsletters
  • SharePoint portal notices
  • Notices on closed circuit TV (CCTV) system
  • Letters and e-mails to employees
  • Inserts in pay stub envelopes
  • Business performance
  • Training
  • Pay and benefits changes
  • Union negotiations
Northern communities
  • Quarterly meetings
  • Workshops
  • Site visits
  • Public presentations
  • Community newsletters
  • Wildlife and environment
  • Training and employment
  • New projects
  • Reclamation plans
Northern businesses
  • Regular reviews with largest suppliers
  • Formal in-person meetings with business arms of IBA partners
  • E-mail correspondence
  • Business opportunities
  • Standards and processes
  • Safety
Customers
  • One-on-one meetings
  • Trade show visits
  • Contract terms
  • Periodic tenders
  • Marketing initiatives
  • Market developments
Shareholders
  • Industry conferences
  • One-on-one meetings
  • Analyst meetings
  • Quarterly conference calls
  • Mine site tours
  • AGMs
  • Sales, production, and operational performance
  • Financial performance
  • Diamond market
  • Corporate strategy
Business chambers/associations
  • Membership in and engagement with:
    • NWT and Nunavut Chamber of Mines
    • NWT Chamber of Commerce
    • Yellowknife Chamber of Commerce
    • Mining Association of Canada
    • India’s Gems & Jewelry Export Promotion Council (GJEPC)
    • Responsible Jewellery Council
    • Diamond Producers Association
  • Mining industry
  • Northern business opportunities
  • Regulatory process
  • Integrity and reputation of diamonds
  • Consumer engagement
  • Best practices in the areas of health, safety, partnership with local communities, social responsibility, sustainability, supply chain and environmental management
Retail partners
  • One-on-one meetings
  • Annual surveys
  • Trade show visits
  • American Gem Society membership
  • Marketing and promotion initiatives
  • Sales performance
End consumers
  • Social media channels
  • Half-yearly consumer surveys
  • Consumer diamond interests